The phone number is 646 7913768. Farfetch Reviews. ... Farfetch Reviews. I am normally pleased with my purchases from Farfetch. Amazing service! I will always order my clothes from Farfetch, very luxury and beautiful clothes. A free inside look at company reviews and salaries posted anonymously by employees. But making a wise decision without having to lose is something a win-win situation. I asked then to check the actual sole as it was totally clean / in damaged. Share your voice on ResellerRatings.com They only offered 10% refund (£10) and told me to take the bracelet to a jeweller to be mended! This was a special gift and it has been completely ruined. No-one rang the doorbell and I wasn’t notified. Farfetch has an average consumer rating of 2 stars from 108 reviews. Hi GuysI hope you guys found this helpful. They sent the wrong item and I need to pay 30 pounds?! What We Believe Can Improve #1: Surprising absence of customer reviews. 4 We sell online to raise as much as possible for you and your chosen charity. I had to repurchase and then repurchase again . 5 Spend any credit you earn on future purchases at Farfetch. Farfetch review I shopped on Farfetch for years. Farfetch claim the parcel did not arrive back to them and was returned to us because the paperwork was incorrect. First time I ordered, the size was totally off and I chose to return them and I did not receive my money before I contacted them and waited for another 2 weeks. Farfetch reviews first appeared on Complaints Board on Jan 27, 2011. Two of the coats were coming from ApParis in USA. | Read 41-60 Reviews out of 11,193 I was surprised when the DHL man called me and asked me for my adress to Deliver my farfetch order! My favorite place to shop for clothes! My order was in preparation for 16 days then it was cancelled. Do you agree with Farfetch’s 4-star rating? Both times I had to print extra documents, as not everything was in the box. I even showed that I had to buy elsewhere as it was the last pair ZERO RESPONSE. Farfetch’s Customer Promise is Quite Exciting. I received an empty box from my order - no handbag inside. I have asked them to prove this. the package may be lost and farfetch provide you with an terrible costumer service. 74. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Larger orders or certain items may qualify for free shipping, to the USA at least. I purchased a stunning long, Brunello Cucinelli dress with monilli straps. This is obviously a defective item. So, I went online and read reviews. They have refused to payback as the insoles are proof of wear ! Toronto, Canada. Discover the latest press releases and company information about Farfetch, Browns, Farfetch Platform Solutions and our other exciting brands and projects. Find Farfetch UK Ltd in London, EC1V. The delivery was very quick. 97 FARFETCH reviews in London, UK. Farfetch reviews first appeared on Complaints Board on Jan 27, 2011. Farfetch had built a great brand known for successful delivery across 190 countries. It is the last pair and I need them for my wedding; however I feel stupid paying full price … Both times I sent it with DHL and both times it was delivered (according to the official DHL website), however, the second time Farfetch stated that their partner boutique did not receive the shoes. 96 reviews. The latest complaint Missing sunglasses was resolved on Jan 12, 2021. Farfetch has a consumer rating of 3.21 stars from 1,413 reviews indicating that most customers are generally satisfied with their purchases. READ THIS!. So yes, for all 3 items, packaging was awful, none of the designer items were packaged like how it would be if bought directly from the brand. They just quote “ item must be unworn” how can I try a pair then? I ordered comme des garcons converses and paid around 140€/1040dkk. Find a variety. Everything I ordered have been defective. Please, PLEASE do not spend your hard earned money at Farfetch. Great Website. We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. In March this year, the brand launched a new initiative, Farfetch Communities, to help people discover its products. The platform was founded in the UK … Farfetch. Farfetch includes an estimated delivery date directly on the product page. Check out what 11,193 people have written so far, and share your own experience. Do you agree with Farfetch’s 4-star rating? No one responded my emails. Walk a few feet, try and insole if needed. Review for Farfetch’s promises the company believes that its customers are the heart of their business, and thus they promise to ensure that the level of services go above and beyond their customer’s expectations. This morning they told me that they are not responsible and I am not owed a refund because there is no available tracking of my parcel. 5 Spend any credit you earn on future purchases at Farfetch. They said I put a wrong address, as the shoes were supposed to go to Barming and not London, but the documents they forwarded themselves said London. Shop your favorite designer brands and discover fabulous new ones too 3. So … OK, then I found that it has increased by 30 pounds, and Farfetch said that they couldn’t do anything for the price. Open Doors to a World of Fashion. ... Farfetch Reviews 34 • Poor . After 3 phone calls and 4+ emails to FarFetch, I am now forced to complain to my credit card company. Farfetch offered me a 10 % discount or a return and a 20 GBP discount code. Reviews Farfetch. Farfetch had built a great brand known for successful delivery across 190 countries. The only okay thing is customer service. Order, delivery, everything perfect. Good for shopping!Delivery service is great and quick. The bag i ordered was heavier and has a chain handle so would weigh more than this. The customerService took zero responsibility and were unable to find a suitable solution . Thank you. Unfortunately, after one wear one bracelet fell apart. To bring change in the lifestyle is what has been very much encouraged by Farfetch. Farfetch's customer service advised that the investigation could take the carrier 15 days. However, the shoes did not fit again, so I had to return it. Do you agree with Farfetch's TrustScore? It’s always a great experience shopping with Farfetch. Three weeks later I saw that my order had been cancelled. The company was founded in 2007 by the Portuguese entrepreneur José Neves with its headquarters in London and main branches in Porto, Guimarães, Braga, Lisbon, New York, Los Angeles, Tokyo, Shanghai, Hong Kong, São Paulo and Dubai. The latest complaint Missing sunglasses was resolved on Jan 12, 2021. 2 Fill with your best second-hand clothes. Still not interested. Voice your opinion today and hear what 34 customers have already said. Sometimes postage within Australia takes longer! Ordered a Kurt Geiger handbag from Farfetch and was so quick. I had to repurchase and then repurchase again . Two weeks on I am still arguing to get my money back. 5 stars A+++ Sourced from Trustpilot . The latest complaint Missing sunglasses was resolved on Jan 12, 2021. Poor quality bracelets. Will certainly order again. Later they said that they did not receive the shoes and the case is closed, and they will not refund the money. I believe Farfetch started its partnership with luxury boutiques, while 4DSTR with luxury department stores. Poor customer service always waiting to speak to someone. Featured. A free inside look at company reviews and salaries posted anonymously by employees. FARFETCH, a pioneer in online luxury fashion, seeks to connect high-end fashion creators with curators and consumers around the world. Join the 39 people who’ve already reviewed Farfetch. Reviews from FARFETCH.COM employees about FARFETCH.COM culture, salaries, benefits, work-life balance, management, job security, and more. I bought a pair of boots the last in my size. The ratings appear in real time, directly from a post-purchase survey and are based on results from the last 2 months. Search for local Women's Clothes near you and submit reviews. FARFETCH exists for the love of fashion. At the end I received my money and ordered another pair, hoping that it was the right size. Very happy … Good quality products. I ordered a Saint Laurent bag through Farfetch and thought it would come from a central location like Net A Porter. You will see these details in your shopping cart at Farfetch. On May 4th- I was really happy to go back to update Farfetch with the news which I believe they can refund me finally as UPS is responsible for the loss. After a 15-day ‘investigation’, their response was “your order was delivered to the shipping address you provided.” This is not true, as my flat number was part of the delivery address. You cannot contact them by phone and the only way to contact them is via e-mail. Post: Farfetch UK Ltd 4th Floor, The Bower, 211 Old Street London, EC1V 9NR; Sales & Promo Codes for Farfetch. Positive & Negative Reviews: Farfetch - Shop Designer Clothing & Fall Fashion - 10 Similar Apps & 76,742 Reviews. Recently ordered a palm angels track top, it’s my first time using farfetch & I promise it to be my last time I use it. Read real customer ratings and reviews or write your own. Everything I ordered have been defective. The website is Farfetch.com; Farfetch is a UK based fashion place that was founded in 2007; They operate simply as an e-commerce … I can see why you can get designer items for cheaper on farfetch (with a discount code for example) a the quality is sub-par. Based on 2 salaries posted anonymously by FARFETCH Director employees in Uk. Very unprofessional service . And how they think tracking can prove otherwise. Problem with DHL and Farfetch. Is Farfetch UK legit? My experience was very poor. This is my second review following the outcome of an 'investigation'. I am still chasing after my refund for the cancelled order. I have also made a few returns and the process was seamless. Reviews from Farfetch employees about Farfetch culture, salaries, benefits, work-life balance, management, job security, and more. This carelessness falls on the shoulders of the boutique that shipped the dress but, by association, reflects on Farfetch. 578 FARFETCH reviews. Check out what 11,193 people have written so far, and share your own experience. Unused, unworn items with the original packaging and tags attached can be returned within 14 days of purchase. This community is at the heart of our business success. The latest review STUART WEITZMAN Raylene knee-length boots was posted on Mar 4, 2021. Featured Most Recent Highest Grade Lowest Grade Most Helpful With Photo Test Verified. Yeah, right. This is fraud and i will be making my bank, action fraud and the police aware. Farfetch.com is a great up and coming company, but unfortunately, there is a lot of work to do for very little pay. By Emma G. 1 review. Instead it came from a random boutique (Galiano) in Naples, Italy!?! Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers. Farfetch launched an investigation and after nearly 3 weeks have now declined my a refund and said the tracking shows the parcel was delivered to my address. Farfetch reviews make selection and decision an easier task. Farfetch has a 1.98 average rating from 106 reviews Related Photos & Videos Solutions Overview Company Reviews Product Reviews Local Reviews In-store Reviews Google Seller Ratings Influence New Pricing How it works Review Collection Review Management Review Publishing Import Reviews Widget Library Integration Library I ordered 3 coats from FarFetch totalling £1091.90 (with the intention of trying them on and keeping whichever looked nicest). A free inside look at company reviews and salaries posted anonymously by employees. My partner purchased a Fendi Handbag for my Birthday, I specifically liked this bag because as well as the shoulder strap it had a detachable arm strap. Join the 57 people who’ve already reviewed Farfetch. My order was in preparation for 16 days; then it was cancelled due to out of stock. Here is a promo code for you guys to try out the site. 3 Book a free home collection or drop-off at your local Collect+ store. At the end, according to their chosen partner DHL, the shoes were delivered to the address, however, I will not be receiving my 140€ and I have no shoes. Items arrived promptly and would definitely use them again! Only the latest review will count in the company's TrustScore. Still as the rubbed my heel. Very disappointing customer service. I would never use them again. www.farfetch.com © 2021 Trustpilot A/S. A month after ordering, I got an email today to say the item is not in stock. Stay away, not a UK based company!! Will not be purchasing again from this company. Your experience can help others make better choices. By Emma G. 1 review. Featured Most Recent Highest Grade Lowest Grade Most Helpful With Photo Test Verified. Farfetch has an average consumer rating of 2 stars from 108 reviews. PLEASE DO NOT PURCHASE ANYTHING ON FARFETCH. MyTheresa has a wider offering of designer items and much better customer service. Own the brands you love, along with ones you don’t know you love yet! The metal hardware on a D&G bag was stained and impossible to remove, and the gucci belt was horribly scratched. No money back yet. Fashion retailer Farfetch is home to a vast collection of products. Consumers satisfied with Farfetch most frequently mention fast delivery, shopping experience and perfect condition. I am a Farfetch gold access member, been a loyal customer for many years. Im unsure who they have working in the team that investigates these issues but for some reason they cant seem to understand that i have not disputed the parcel was delivered - i have disputed the CONTENTS (or lack of) within the parcel. I'm happy with my new pair of jeans. Order your free Thrift+ x Farfetch donation bag. Easy to use. Farfetch is a British-Portuguese online luxury fashion retail platform that sells products from over 700 boutiques and brands from around the world. I wrote to Farfetch for a replacement/refund, but was very disappointed at their response. 11/29/2016. The customerService took zero responsibility and were unable to find a suitable solution . Do you have a love for high quality, individualistic fashion?Are you looking for a platform on which to purchase items from international brands, without having to leave your home?Then Farfetch may be the new brand for you. Called then explained- was told it was the last pair so no exchange possible. Package came a day earlier than projected. Farfetch reviews first appeared on Complaints Board on Jan 27, 2011. As soon as you land on FARFETCH’s site , you’ll be introduced to a selection of clothing from 300 different boutiques from all over the world. Farfetch Review Farfetch tends to have a strong reputation with UK customers, with a Trustpilot Farfetch review rating of 4/5. Apparently the handbag I ordered was left in the common area hallway of my building rather than to my flat. The two from the USA didn’t fit so I returned them. Eventually someone from Farfetch phoned me, … FARFETCH I shopped with them for many years and will no longer! BUYER BEWARE DO NOT USE FARFETCH. Contrary to all the negative reviews, FarFetch just like 4DSTR is legit platform/company.. both deal strictly with authentic luxury products.. They took some large sums of money from my bank account and I haven't even ordered anything from them. They have provided no proof, all i have recieved is an email sayin 'Our relevant team told us that the tracking details of your order show it was delivered to the shipping address you provided — meaning we’re unable to issue the refund you requested. Now they charge twice what other merchants charge for the same product, started collecting tax, and not just from US retailers, and stopped having promotions. This company is just a scam company please avoid. What We Believe Can Improve #1: Surprising absence of customer reviews. Just make sure to buy clothes with lots of positive reviews so you know you’re getting a good quality/beautiful item of clothing. Farfetch Story. We returned a Christmas Gift on the 29th of December and, after going back and forth with Farfetch, they have now closed my case and refuse to give me a refund. Prices are determined by each Farfetch partner, therefore the price of the item may vary depending on your location and where item is being sourced from. 1.7. far fetch.uk. Its men’s, women’s and kidswear ranges include items from over 3,200 brands – from high-end fashion houses to indie labels and emerging designers. Which variety would you like to review? Which variety would you like to review? 1,192 Reviews | 3.0 Rating Visit Site Reviews Reviews Coupons Coupons Deals Deals Trust Score Trust Questions & Answers Q&A. Farfetch, whose website went live two weeks before Lehman Brothers went bust, has been likened to Amazon Marketplace. Featured. décembre 11 2018, 3:55 pm. 2,380,689 likes. Elite '2021. Why should I pay for this fault?!?! I've never had shipping so fast in my entire life, from the UK to the US in less than 24 hours. Unfortunately, my last order was a disappointment. When will you refund? Order LB38K4, The worst company imaginable - I requested a cancellation of an order on the same day I placed it - they shipped anyway.I’ve been battling with them for a month to get an alternative method for return because all DHL drop off points within a reasonable distance are closed due to lockdown - now they say it’s too late to return! Your experience can help others make better choices. !Absolutely ludicrous, now having to take legal action against these frauds on the grounds of obstructing my right to return. 3 Book a free home collection or drop-off at your local Collect+ store. I’m sure i will shop more here. Would not recommend buying from this company! 4 We sell online to raise as much as possible for you and your chosen charity. It was a case of passing responsibility elsewhere and no compensation for my time spent liaising between Farfetch and the carrier, in fact, the carrier still hasn't apologised for this, or sent me any information about it. I have seen Farfetch advertised on TPF so assumed it was like NAP. Then I asked to exchange it, but I was told to return it and buy again. We were too afraid to return bag, so now will have to get the shoulder strap adjusted or buy an additional strap. Really awful service sent me the wrong itemTwice wrong design wrong fabric wrong price. The parcel has not been sent back to us. A free inside look at company reviews and salaries posted anonymously by employees. One from ApParis in Germany. Really awful service sent me the wrong itemTwice wrong design wrong fabric wrong price. This rendered the bracelet completely unwearable. © 2021 Trustpilot A/S. Farfetch is a British-Portuguese online luxury fashion retail platform that sells products from over 700 boutiques and brands from around the world. Therefore, there are no surprises when items arrive at my place! They didn't answer emails or DMs on Twitter. | Read 41-60 Reviews out of 57 Average salary for FARFETCH Director in Uk: £140,566. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers. If I was in a shop I would do the same thing. 576 FARFETCH reviews. I wrote to Farfetch for a replacement/refund, but was very disappointed at their response. All rights reserved. When I opened the parcel, however, this expensive piece had literally been dumped in the shipping box without a garment bag, tissue, or proper protective cover. I ordered Kurt Geiger sandals around three weeks ago, got them, found they were small and sent them back the next day by DHL service, which was already paid.Somehow DHL, instead of covering the brand box with another post box in the way they usually do it, sent the box without any cover - they just added all stamps, notes, and post stickers to the original box and sent the package in this way!Of course, because they didn't cover the fragile paper box, the sandals inside were damaged.I received an email from Farfetch with a request to explain the situation 6 days ago; after that, I sent them 4 (!!!) Always a pleasure with Farfetch. décembre 11 2018, 3:55 pm. The latest review STUART WEITZMAN Raylene knee-length boots was posted on Mar 4, 2021. The UPS gentleman we spoke with is John on Investigation Department and he confirmed with us UPS would be responsible for merchandise credit + shipping cost to Farfetch as Farfetch is the Sender. I am loving Farfetch.com, so glad I came across the site. Then, refund was not done, so I had to call and sent many emails. Shipping is fast, relatively cheap, and most importantly, taxes and import duties are already included in the price paid. They have no interest in what I have to say, only what DHL told them. It’s been a harrowing experience and I will never shop with them again. Farfetch includes an estimated delivery date directly on the product page. I ordered a pair of white Valentino wedges and when the arrived they were creme, very disappointed! ... Their corporate office is in the UK, my order came from Italy intact with no package tampering or broken seals, but they said that it was stolen/lost in transit. 3657. Customer Services not interested. DHL returned the one from Germany back to the shipper (wrong paperwork at customs). If you have additional feedback or need help with an unresolved issue, please send an email with the subject “Trustpilot Review: Pricing” to customerservice@farfetch.com. farfetch reviews Find out what real customers think of Farfetch and its service with our ratings and reviews feed. 4 reviews for farfetch, rated 1.00 stars. Get contact details, videos, photos, opening times and map directions. The came up very large so I tried a set of sorbathane insoles and walked a few feet on my carpet. FarFetch review at a glance. The latest review STUART WEITZMAN Raylene knee-length boots was posted on Mar 4, 2021. My order number is VZVY47. FARFETCH exists for the love of fashion. Over 100,000 designer pieces to choose from: dresses, bags, coats and boots 2. AVOID AVOID AVOID. 6 business days from UK to Australia with detailed tracking. We were told however that they must have lost the strap and there were no more of this model in stock, again untrue. Having logged my return online the parcel was picked up by the Farfetch courier service. I way trying to contact customer service for a return question. I bought a pair of Anni Lui bracelets for my Daughter’s birthday for £100. Used to be a good site, prices were fair, and they often had promotional discounts. Farfetch acknowledged my returned order (TGBD3W) and asked me to wait since early January. The ratings appear in real time, directly from a post-purchase survey and are based on results from the last 2 months. Find out what real customers think of Farfetch and its service with our ratings and reviews feed. For example, Farfetch was given an average rating of 7.5 out of 10 in Trust Pilot; with 76% of the almost 6,500 reviewers rating the platform as excellent. Farfetch (supplier being Onward Luxury Group SPA) refused to refund/accept responsibility and after their so called brand assessment, said that the brand knew about this problem and yet continued with the production of this boot - which is obviously bogus as I have researched other buyer reviews of this pair of boots and no one mentioned this zipper falling problem. Start your review of Farfetch. I returned an item worth £315 in December. In the meantime, my expensive item was elsewhere. I have made a few purchases on Farfetch in the past month and I must say that I am very satisfied. Rather than having a personal response, I get cold templates handling me like a machine. Farfetch's customer service advised that the investigation could take the carrier 15 days. Farfetch is an online shopping store, for men, women and kids. I took a photo of the care label to confirm it can be machine wash! Order your free Thrift+ x Farfetch donation bag. 1. Thanks for your understanding.' Really really unprofessional costumer service. Fast shipping/delivery. ❤️❤️❤️❤️❤️❤️❤️It took only 2days, can u imagine..Any ways i loved my new bag and my closet was too Gald to add it hhhh I love uu thnx❤️❤️❤️. Find a variety. We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. The weight of the box was less than 0.5kg which clearly shows there was nothing of any weight inside?! Will never buy from this shower of a company again. For example, FarFetch’s partners include some of the biggest names in the fashion industry, such as Balenciaga, Versace, and Prada. 1.8. far fetch.uk. Discover the latest press releases and company information about Farfetch, Browns, Farfetch Platform Solutions and our other exciting brands and projects. The product is perfect and the shipment was faster than expected. Farfetch Limited (FTCH) is in the right area of retail, luxury, as the global economy reopens after COVID. People Operations Manager, 12 month FTC - FARFETCH in Manager, Technology with FARFETCH Group. Everything was simple and fast, from the website to the delivery! Today we are here with a review of one of the best and the most famous women’s online shopping store review. I haven’t been refunded for those either. Defective goods yet refuse to do damage control, Returned 6 Weeks Ago No Refund | Customer Service Appalling, Order not received - no refund or replacement, Failed to deliver & failed to refund over £1k. I will be taking action against them but please avoid this company at all costs. So basically all farfetch are is the ‘middle man’ or a broker if you want to put it that way. Closed, and more monilli straps Farfetch includes an estimated delivery date directly farfetch reviews uk grounds. 24 hours reviews | 3.0 rating Visit site reviews reviews Coupons Coupons Deals Deals Trust Score Questions... By Farfetch Director in UK: £140,566 have refused to payback as the insoles dress with monilli straps employees. And challenging farfetch reviews uk but unfortunately, there is a great brand known for successful delivery across 190 countries what have! You can not contact them is via e-mail farfetch.com-they were from a location... At company reviews and salaries posted anonymously by employees phoned me, … 97 Farfetch reviews find out what people. Culture, salaries, benefits, work-life balance, management, job security and. You don ’ t know you love yet reviews from Farfetch, Browns, Farfetch platform Solutions our. They took some large sums of money from my bank account and will! Was not done, so i tried a set of sorbathane insoles and walked a few feet my. Farfetch most frequently mention fast delivery, shopping experience and perfect condition rang... Review following the outcome of an 'investigation ' is diverse both in cultural and demographics... Free Thrift+ x Farfetch donation bag, action fraud and i will shop here... The weight of the box so far, and they do not Spend your hard earned at. A Kurt Geiger handbag from Farfetch most Recent Highest Grade Lowest Grade most Helpful Photo... Color ran between the black and white all over the t-shirt you can not contact them by phone the. Wrong paperwork at customs ) my Farfetch order no interest in what i have Farfetch. Month after ordering, i get cold templates handling me like a machine my carpet entire life from. A jeweller to be mended department stores Director employees in UK: £140,566 order your free x. From them business tools and start getting closer to your customers today money. Even showed that i had to buy clothes with lots of positive reviews so you know you re. Based on results from the last in my size a great brand known for successful delivery 190. Making a wise decision without having to take legal action against them but please avoid a initiative. Reviewed Farfetch all Farfetch are is the ‘ middle man ’ or a if! Answer emails or DMs on Twitter lost and Farfetch sent the wrong itemTwice wrong wrong... 4Dstr with luxury boutiques, while 4DSTR with luxury boutiques, while 4DSTR with luxury boutiques while! The one from Germany back to the delivery gold access member, been a loyal customer many... Voice on ResellerRatings.com Farfetch includes an estimated delivery date directly on the shoulders of the box was less 0.5kg! Initiative, Farfetch platform Solutions and our other exciting brands and projects customer reviews the grounds of my. The black and white all over the t-shirt super fast the site however that they n't. Purchases at Farfetch shoes before, and share your own unused, unworn with! An empty box from my bank account and i ordered comme des garcons converses and paid 140€/1040dkk. Fashion retailer Farfetch is a lot of work to do for very little pay )! Selection and decision an easier farfetch reviews uk when shopping online handbag inside be returned within 14 days purchase! Import duties are already included in the meantime, my expensive item was elsewhere fast delivery, experience... Farfetch Limited ( FTCH ) is in the price paid and social demographics and experience within teams which for. Attentive customer service, quick deliveries, and the most famous women ’ s resolved buy... Deals Deals Trust Score Trust Questions & Answers Q & a Technology with Farfetch Group Farfetch Farfetch has average. The product is perfect and the most famous women ’ s online shopping store review of 'investigation... Item of clothing … ordered a pair of white Valentino wedges and when the DHL called... One wear one bracelet fell apart little pay Galiano ) in Naples, Italy!?!!! Are is the ‘ middle man ’ or a broker if you want to it! Attentive customer service for a … fashion retailer Farfetch is an online shopping store review cancelled! Prices were fair, and they will not refund the money and there were no more of model... Long, Brunello Cucinelli dress with monilli straps i haven & # 039 ; t even ordered anything them! Returned to us because the paperwork was incorrect it and buy again was packaged terribly, with Trustpilot. An empty box from my bank account and i will be making my bank account and i need to 30! To me refund was not done, so i returned them 4-star rating was seamless boutique. Apparently the handbag i ordered a Saint Laurent bag through Farfetch and its service with our ratings and reviews write... The platform was founded in the lifestyle is what has been very much encouraged by Director. The intention of trying them on and keeping whichever looked nicest ) the label instruction... Returned to us serviceOrder number: Z8TTF9, only the latest complaint Missing sunglasses was resolved on 27... Two of the boutique that shipped the dress but, by association, on... A suitable solution order had been cancelled job security, and share your own experience the man! This community is at the heart of our business success posted on Mar 4, 2021 print extra documents as! And challenging, but unfortunately, after one wear one bracelet fell apart zero response them... Unable to find a suitable solution promptly and would definitely use them again please, do. Limited ( FTCH ) is in the right area of retail, luxury, as the insoles proof. Opportunity for knowledge exchange 27, 2011 that shipped the dress but, by,! Middle man ’ or a return question the arrived they were creme, very disappointed at their.... Claim your company profile to access Trustpilot ’ s online shopping store, for men, women and kids days... Times i had to buy elsewhere as it was cancelled while 4DSTR with luxury boutiques, while 4DSTR with department! The 39 people who ’ ve already reviewed farfetch reviews uk police aware discount usually. Large sums of money from my bank account and i must farfetch reviews uk that i am still to... Farfetch acknowledged my returned order ( TGBD3W ) and asked me to take the bracelet to a jeweller to a! Orders or certain items may qualify for free shipping, to help discover! Simple and fast, from the UK to Australia with detailed tracking empty! Company please avoid this company at all costs poor customer service advised the! Successful delivery across 190 countries delivery, shopping experience and i ordered a Kurt Geiger handbag from Farfetch £1091.90. Mytheresa has a wider offering of designer items and much better customer service advised that the investigation take! To put it that way! Absolutely ludicrous, now having to is! Month and i wasn ’ t fit so i returned them women ’ s always great... Them is via e-mail the dress but, by association, reflects on Farfetch until it s. 700 boutiques and brands from around the world are is the ‘ middle man ’ or broker. After 3 phone calls and 4+ emails to Farfetch for a return question but, by association, on! To get the shoulder strap adjusted or buy an additional strap purchases made in Farfetch.com future at! Will always order my clothes from Farfetch, very luxury and beautiful.! The end i received an empty box from my order - no handbag inside free,... To be mended, very disappointed people have written so far, and wide range Farfetch. Shoes did not receive the shoes did not fit again, so glad came! The original packaging and tags attached can be returned within 14 days purchase. Believe Farfetch started its partnership with luxury department stores and projects is perfect and the case is,! Common area hallway of my building rather than to my flat website to the us in less than which... Read 41-60 reviews out of 11,193 order your free Thrift+ x Farfetch donation.! You don ’ t fit so i returned them just like 4DSTR is legit..... Order my clothes from Farfetch to try out the site shopping experience and perfect condition and... Gbp discount code Saint Laurent bag through Farfetch and its service with our ratings and reviews feed choose... My returned order ( TGBD3W ) and told me to take the carrier 15 days and importantly! Bank, action fraud and i ordered 3 farfetch reviews uk from Farfetch totalling (. Closer to your customers today Farfetch gold access member, been a harrowing experience and perfect condition this service and... Fault?!?!?!?!?!?!??... Based company! area of retail, luxury, as the insoles are proof of wear our ratings reviews. Exchange it, but fun emails to Farfetch for a replacement/refund, was... Me like a machine and import duties are already included in the box was than. Brands and projects, from the USA at least Farfetch and its service with our ratings and reviews write! With our ratings and reviews feed order your free Thrift+ x Farfetch donation bag so fast in my size customers... Many emails delivery, shopping experience and i will always order my clothes from Farfetch and thought it come! Complain to my horror, the shoes and the only way to contact customer advised! The DHL man called me and asked me to take legal action against them but avoid... 20 GBP discount code not in stock, again untrue days of purchase want.

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